Our turn around time is an estimated 5-7 working days for your order to be handmade + shipping time. This excludes U.K Bank Holidays. Please note: the turn around time can vary at busier/less busier times - You can check this with us prior to ordering by contacting us on: enquiries@cloeswim.co.uk 

U.K DELIVERY

£4.50 GBP

Once the estimated 5-7 working day turn around time has passed for your order to be handmade, your order will be shipped out Tracked and Signed via Royal Mail. This often takes 1-2 working days to arrive with you from the date in which it was despatched. This service requires a signature on arrival to ensure your parcel arrives safely with you. 

You will receive a shipping confirmation via e-mail as soon as your order has left the workshop for delivery, with your Tracking Details attached.

*PLEASE NOTE: If you miss your delivery, you will be left a Card via Royal Mail to inform you of the attempted delivery - Using your Tracking No. online (available by us on request), you can reschedule your delivery to be re-attempted or alternatively, you can collect your parcel from your local depo to avoid the package being returned to sender*

You can contact us at any time for regular updates or to receive your tracking details: enquiries@cloeswim.co.uk

INTERNATIONAL DELIVERY

£15 GBP

We ship Worldwide! For International Customers, once the estimated 5-7 working day turn around time has passed for your order to be handmade, your order will be shipped out International Tracked and Signed via Royal Mail. It may take up to 10-14 working days to arrive with you from the date in which it was despatched (U.S, AUS etc). For countries based in the EU for example, this may be sooner. This service requires a signature on arrival to ensure your parcel arrives safely with you.

You will receive a shipping confirmation via e-mail as soon as your order has left the workshop for delivery, with your Tracking Details attached.

*PLEASE NOTE: If you miss your delivery, you will be left a Card via Royal Mail to inform you of the attempted delivery - Using your Tracking No. online, you can reschedule your delivery to be re-attempted or alternatively, you can collect your parcel from your local depo to avoid the package being returned to sender*

You can contact us at any time for regular updates or to receive your tracking details: enquiries@cloeswim.co.uk

RUSH ORDER SERVICE

We also offer a rush order service at an additional £5.00 GBP if you are needing an item(s) for a particular date sooner than the estimated turn around time - in which you will need to inform us via email prior to ordering so that we can confirm whether or not this is achievable for us.

*PLEASE NOTE: If you do not confirm the Rush Order with us prior to ordering, we are not obliged to complete this in time, nor are we permitted to cancel the order due to no confirmation*